Front Emitting Dual Color Neon Silicone Tube 0511, 0513, 0515

Q: What models and width specifications do you provide?
A: We provide three main models: 0511, 0513, and 0515, which are compatible with 8mm, 10mm, and 12mm width LED SMD PCB light strips. In addition, we have a special model 5011, which is only suitable for 8mm width light strips. All models are in stock and support batch customization.
Q: What surface finishes are available for your dual color neon silicone tubes?
A: We offer three high-quality surface finishes to meet different lighting effects: White Frosted, Black Frosted, and Black Transparent. All finishes have uniform light diffusion, no light leakage, and can perfectly present the dual-color neon effect.
Q: What is the material and hardness of the silicone tube?
A: The product is made of food-grade eco-friendly silicone, which is non-toxic, odorless, and environmentally friendly. The hardness is 70±5 Shore A, which is the optimal hardness for neon silicone tubes—it balances flexibility and shape retention, allowing free bending without cracking or deformation.
Q: What is the temperature resistance range of the product?
A: Our dual color neon silicone tube has an ultra-wide temperature resistance range of -40℃ to 240℃. It can maintain stable performance in extreme environments such as high temperature, low temperature, and outdoor exposure, with excellent aging resistance.
Q: What is the light-emitting mode of the silicone tube?
A: It adopts a front-emitting design, which can ensure soft and uniform light output, presenting a high-end neon effect. It is suitable for various lighting decoration scenarios that require clear and delicate light.
Q: Does the product have waterproof and UV-resistant functions?
A: Yes, the product has excellent sealing performance, achieving full waterproof and UV-resistant effects. It can be used outdoors for a long time without being affected by rain, sun exposure, or other factors, and the service life is not affected.
Q: What production process is used for the product?
A: We adopt integrated precision extrusion molding and stable platinum vulcanization process. The whole product is seamless and integrated, with uniform wall thickness, delicate surface, and stable molding quality. Each batch of products will go through strict quality inspection before leaving the factory.
Q: What is the minimum order quantity (MOQ) for your products?
A: For standard models (0511/0513/0515) and standard surface finishes, the MOQ is 100 meters per model/finish. For the special model 5011, the MOQ is 50 meters. If you need small trial orders (less than MOQ), please contact us for negotiation.
Q: Do you support customization? What aspects can be customized?
A: Yes, we support OEM/ODM customization. Customizable aspects include: model specifications, width, surface finish, color, hardness, length, and LOGO printing. Please provide your specific customization requirements, and we will provide professional solutions and quotation.
Q: What is the delivery time after placing an order?
A: For in-stock products, the delivery time is 3-5 working days; for customized orders, the delivery time is 7-15 working days, depending on the order quantity and customization complexity. We will confirm the specific delivery time with you after receiving the order.
Q: What payment terms do you accept?
A: We accept common international payment terms: T/T (Telegraphic Transfer), L/C (Letter of Credit), PayPal, and Western Union. For bulk orders, we usually accept 30% advance payment and 70% balance before delivery. For small orders, full payment is acceptable.
Q: What logistics methods do you provide?
A: We cooperate with well-known international logistics companies (DHL, FedEx, UPS, TNT) and also provide sea freight, air freight, and railway freight services. For small orders, we recommend express delivery (3-7 days); for bulk orders, sea freight is more cost-effective (15-30 days). We will choose the most suitable logistics method according to your order quantity and delivery requirements.
Q: Who is responsible for the customs clearance and related fees?
A: We provide EXW, FOB, CIF, and other trade terms. Under EXW terms, the buyer is responsible for customs clearance and all related fees; under FOB and CIF terms, we are responsible for delivering the goods to the designated port, and the buyer is responsible for customs clearance in the destination country and related fees. We will provide all necessary documents (commercial invoice, packing list, certificate of origin) to assist with customs clearance.
Q: What if the product has quality problems after receipt?
A: We provide a 1-year quality guarantee. If the product has quality problems (such as uneven wall thickness, light leakage, cracking, or non-compliance with parameters) within the guarantee period, please provide photos/videos of the problems within 7 days after receipt. We will verify the situation and provide solutions such as replacement, refund, or compensation according to the problem severity.
Q: Is the product suitable for indoor and outdoor use?
A: Yes, it is suitable for both indoor and outdoor use. With waterproof, UV-resistant, and wide temperature resistance functions, it can be widely applied to living rooms, kitchens, shopping malls, bedrooms, corridors, parks, and other indoor and outdoor scenarios.
Q: Can the silicone tube be cut freely according to the required length?
A: Yes, it can be cut freely with scissors or a cutting tool according to the actual installation length. The cut surface is flat, and it will not affect the light effect and waterproof performance after cutting.
Q: Do you provide samples? How to apply for samples?
A: Yes, we provide free samples (1-2 meters per model/finish), but the buyer needs to bear the express delivery fee. You can contact our sales team, provide your contact information and required sample specifications, and we will send the samples within 2-3 working days.

All of our fiber optic cable package are with export wooden drum. Indoor FTTH cable’s wooden dimension is 50x50x32cm, delivery length 3km/drum, Outdoor fiber optic cable’s wooden dimension is 110cm*110cm*70cm, 0.85CBM, can be load about 33 drums for a 20GP.Also accept custom cable drum from customers. welcome to contact us!

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